Customer Service

 

     Shipping & Delivery

We ship worldwide. Currently, our shipping carrier of choice is USPS.

Please allow a handling time of 2-3 business days before items are shipped. Shipping fees are determined based on destination.

If you are purchasing two or more items you may take advantage of our combined shipping rates. 

This option will automatically appear at check out if you have two or more items in your shopping cart.
      Returns & Replacements

You may exchange your (unused, unworn) item(s) within 14 days after receiving the item.  Items must be returned in their original conditions and in their original box. If you need to exchange any items please contact us via phone or email to make arrangements for the exchange.

You may return your (unused, unworn) item(s) within 14 days after receiving the item.  Items must be returned in their original conditions and in their original box.  A store credit will be issued for your valid return. If you need to return any items please contact us via phone or email to make arrangements for the return.

Buyer is responsible for all shipping and handling fees. 

Contact:

Phone: (323) 960-0302

Email: info@mayashoesusa.com

Business hours:

Monday-Saturday   10:30am-8:00pm PST

Sunday                      11:00am-7:30pm PST